Privacy Policy
Effective Date: November 8, 2026 | Last Updated: November 8, 2026
This Privacy Policy describes how Rapid Dry Restoration Pros ("we," "us," or "our") collects, uses, and discloses information when you visit our website (rapiddryrestorationpros.pages.dev) or call our referral phone lines.
1. Information We Collect
Because this referral platform operates strictly as a telephonic connection service, this website provides no online contact forms, newsletter registration, or account creation features. We collect information through the following mechanisms:
- Telephone Call Information & Telemetry: When you dial the telephone numbers listed on our website, our third-party call routing and tracking partners (such as Ringba or LeadSmart networks) collect telephonic metadata. This includes your caller ID telephone number, the date and time of the call, call duration, geographic area code, call status (connected, missed, or busy), and audio recordings of calls for quality assurance, training, and compliance verification.
- Log Files & Technical Data: When you browse our static website, hosting servers automatically collect standard web server access logs. This includes your IP address, browser user-agent, operating system, referring URL, pages viewed, and timestamps.
- Cookies & Web Analytics: We may utilize minimal, privacy-compliant cookies or anonymous measurement tags to evaluate website traffic patterns, monitor page loading speeds, and verify referral attribution.
2. How We Use Collected Information
We use the information collected for specific, legitimate operational purposes:
- To match and route your phone call to an available, independent water damage restoration contractor serving your geographic area in Columbus, Ohio.
- To track and verify referral transactions with advertising networks and independent service providers for billing and accounting purposes.
- To monitor call quality, ensure consumer protection, and maintain compliance with pay-per-call advertising guidelines.
- To detect, prevent, and mitigate fraudulent activity, unauthorized automated bots, and telecommunication abuse.
- To maintain, optimize, and improve website performance and user experience.
3. Third-Party Disclosures & Data Sharing
Personal information is never sold, rented, or traded to third-party data brokers for consumer marketing purposes. Information is shared only under the following conditions:
- Independent Service Providers: When you place a call to our referral line, your call and caller ID are routed directly to an available independent contractor in the network so they can speak with you, assess your water damage emergency, and arrange on-site service. The service provider you are connected with may contact you by phone regarding your service inquiry.
- Telephony & Call Routing Partners: We utilize specialized third-party call distribution and tracking platforms that facilitate real-time telephony routing, call recording, and compliance reporting.
- Legal & Regulatory Compliance: We may disclose information if required to do so by applicable law, court order, subpoena, or governmental regulation, or to protect the safety, rights, and property of Rapid Dry Restoration Pros, our users, or the public.
4. Call Recording Consent
By dialing the telephone numbers displayed on this website, you understand and consent that your telephone conversation may be monitored or recorded by our telephony routing partners for quality assurance, compliance auditing, and dispute resolution purposes. If you do not consent to call recording, please disconnect the call.
5. Third-Party Websites & External Links
Our website may contain links to external third-party resources. Once you leave our domain or interact with independent contractors, your interactions are governed by the privacy policies and service terms of those respective third parties. We encourage you to review the privacy policies of any service provider you engage.
6. Data Retention & Security
We implement industry-standard technical and organizational security measures to protect the telephonic records and web server logs within our systems. Telephony metadata is retained only for the duration necessary to satisfy accounting, auditing, dispute resolution, and legal compliance obligations.
7. Children's Online Privacy Protection
Our website and referral services are directed exclusively to adults and property owners seeking water damage mitigation assistance. Personal data from individuals under the age of 18 is never knowingly solicited or gathered.
8. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or my data practices, please contact me by email:
Rapid Dry Restoration Pros
Email: contact@rapiddryrestorationpros.com
Location: Columbus, Ohio, USA